This hotel has everything I need for a perfect stay, free Wi-Fi, comfortable beds, and a great fitness studio. Staff helped me find nearby dining. I can’t wait to return for Christmas!

I truly appreciated how clean and accessible the common areas were, making it easy for me to navigate without any hassle. The staff was friendly and ensured that everything from decor to facilities was pleasing to the eye.

Improve elevator accessibility for better ease.

The area felt unsafe. drugs everywhere.

I had a great stay! My family really enjoyed the clean room, comfy bed, amazing pool, and quick access to nearby restaurants. talk about going the extra mile!

the staff was a bit overwhelmed but they managed to give us a clean room with a nice big tv 📺. we appreciated the housekeeping and the quick shuttle service! totally coming back again!

The room was clean and quiet, providing a comfortable night's sleep. The staff was friendly, and the check-in process was efficient. Amenities like the coffee maker, mini fridge, and microwave were useful for my work needs. Breakfast offered a decent selection, including scrambled eggs and bacon, along with great coffee. The room furniture was showing signs of wear but didn't detract from my overall experience.

Some areas showed signs of wear and could use updates.

The stay included a clean and updated room with a comfortable bed, making for a pleasant night. While it's currently transitioning to Double Tree, signage indicating this change could be better, as it was somewhat confusing upon arrival. The pool was unfortunately closed, and I had to request a hair dryer, but it was delivered promptly. Overall, the service was friendly, and I appreciated the helpful staff during this transitional period.

It has thrilling slides and a wave pool that kept our kids entertained for hours. The staff was friendly, which made our stay comfortable, and the room was spacious enough for our family.

My kids wished there were more dining options available for breakfast. The restaurant only opened for dinner, which left us scrambling to find food in the mornings.

Clean rooms and friendly staff, but check-in issues were frustrating.

A Comfortable Stay with Friendly Staff!

Enjoyed my peaceful stay in a spacious room with great amenities. The staff were genuinely friendly, and I loved the coffee and breakfast selections. Quick access to various dining options nearby made meals easy. Don’t miss out on the evening snacks!

The staff showed incredible kindness during a tough family trip, making me feel very welcomed. The room was clean and quite comfortable, although there were minor issues like water pressure in the shower and some unfinished renovations around the hotel.

Exceptional Customer Service from the Staff

During my stay, I encountered outstanding service from the front desk, particularly Brian, who went above and beyond to accommodate my needs. The room was clean, modern, and the bed was extremely comfortable, making for a restful night. However, the pool was closed, which was disappointing as I was looking forward to relaxing there.

great amenities but disappointing check-in experience

The indoor swimming pool and hot tub provided a wonderful way for the family to relax together after a long day. The washer and dryer were extremely convenient for keeping our clothes fresh during our two-night stay.

The initial room reservation mix-up was quite upsetting.